LAST UPDATED: September 2026
QUESTIONS: contact@qbokk.com · +91 6361691349
01

ABOUT QBOKK & AGREEMENT SCOPE

These Terms of Service govern all website engineering, full-stack application development, technical audits, and ongoing digital maintenance provided by Qbokk (contact@qbokk.com) to clients worldwide. By initiating a project or settling an invoice with Qbokk, you agree to these transparent terms.

02

PAYMENT MILESTONES & SCHEDULE

  • Sprint Deposit: A 50% upfront deposit is required to lock your engineering sprint schedule and commence Discovery & Wireframing.
  • Final Handover: The remaining 50% balance is due upon your review and written approval of the private staging build, prior to live DNS deployment.
  • Custom Enterprise Builds: Web application builds exceeding 4 weeks may be split into 30% kickoff, 40% mid-point milestone, and 30% deployment handover.
  • Currency & Methods: Invoices are billed in INR (for Indian clients via UPI/Bank Transfer/Razorpay) or USD/EUR (via Stripe wire transfer for international clients).
03

REVISION LIMITS & SCOPE BOUNDARIES

  • Included Revision Rounds: Every sprint package includes 2 structured rounds of revisions at both the UI design checkpoint and the staging review checkpoint.
  • Consolidated Feedback: To maintain rapid delivery schedules, feedback must be submitted as a consolidated punch-list via email or project dashboard.
  • Out-of-Scope Additions: New features, major architectural pivots, or third-party integrations not outlined in the approved technical brief are quoted separately as sprint add-ons.
04

REFUND CONDITIONS & CANCELLATIONS

  • Custom Engineering Commitment: Because Qbokk commits dedicated senior developer time to one client at a time, deposits are non-refundable once development sprint work has commenced.
  • Pre-Sprint Cancellation: If a project is cancelled in writing before any discovery, design, or coding work has begun, the deposit is refunded minus a 10% administrative processing fee.
  • Milestone Guarantees: If Qbokk fails to deliver the agreed technical scope due to internal default, remaining unworked milestones will not be billed.
05

IP & SOURCE CODE HANDOVER TIMING

100% Intellectual Property (IP) Ownership is guaranteed. Upon receipt of full settlement for all project invoices, Qbokk transfers complete source code repositories (GitHub/GitLab), asset ownership, deployment credentials, and database rights directly to you. Qbokk retains no proprietary lock-in, recurring licensing fees, or backdoors.

06

CLIENT COOPERATION & TIMELINE COMMITMENTS

  • Two-Way Velocity: Our sub-second speed and sprint timelines depend on prompt client communication.
  • Feedback Turnaround: Clients agree to provide required assets (logos, content, credentials) and milestone feedback within 3 business days.
  • Dormant Projects: Projects paused or unresponsive for more than 21 calendar days without notice may be subject to a rescheduling fee before engineering resumes.
// DIRECT SCOPING & INQUIRIES

Need a custom contract or NDA?

We regularly sign mutual Non-Disclosure Agreements (NDAs) and custom enterprise Master Services Agreements (MSAs) before project kickoff.